Frequently Asked Questions
Everything you need to know about GetPolicy
Do I really need a privacy policy?
Yes. If your website collects any personal information (including analytics, cookies, or email addresses), you're legally required to have a privacy policy. GDPR, CCPA, and other regulations mandate this.
Are the generated documents legally compliant?
Our templates are drafted to comply with major privacy laws including GDPR, CCPA, and others. However, we recommend having an attorney review any legal document for your specific situation.
Can I edit the generated documents?
Yes! Pro users can save documents to their dashboard and regenerate them with different options at any time.
What's the difference between Free and Pro?
Free includes all document types with a small 'Generated by GetPolicy' watermark. Pro removes the watermark, adds PDF downloads, and lets you save unlimited documents.
How do I add the policy to my website?
After generating your document, you'll get a hosted URL you can link to, or HTML code you can embed directly on your site.
Can I cancel my Pro subscription anytime?
Yes, you can cancel anytime from your dashboard. You'll keep Pro features until the end of your billing period.
What information do you collect about me?
We only collect your email for account purposes and basic analytics. We never sell your data. See our own privacy policy for details.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee. If you're not satisfied, contact us for a full refund.
How long does it take to generate a document?
Most documents are generated in under 60 seconds. Just answer a few questions about your business and we'll create a customized policy.
Do I need to update my policies regularly?
It's good practice to review your policies annually or when you make significant changes to how you collect or use data. Pro users can easily regenerate updated documents.
Can I use GetPolicy for multiple websites?
Yes! Free users can generate documents for any website. Pro users can save and manage documents for multiple sites from one dashboard.
What payment methods do you accept?
We accept all major credit cards through Stripe, our secure payment processor.
Still have questions? Email us at support@getpolicy.io